Conifer Digital Intake Platform

Work units and dependencies visualization

ROI Calculator Guide

Follow these steps to analyze your implementation options

1

Select Work Units

Click cards to select. Selection order determines timeline sequence.

Start by clicking on the work unit cards you want to include in your implementation plan. Each card represents a distinct automation initiative. The order in which you click matters - it defines the sequence of implementation in the project timeline. You can deselect by clicking again, and use 'Clear Selection' to start over.

2

Follow Dependencies

Arrows show requirements. Indexing needs Sorting first. Macess needs one complete stream.

Some work units depend on others being implemented first. Arrows between cards indicate these dependencies. For example, Claims Indexing requires Claims Sorting to be completed first, as the indexing module builds upon the document organization capabilities. Macess Replacement requires a full document stream (both Sorting and Indexing) because it needs DocViewer and DocTriage functionality.

3

Review Financials

Each card shows FTE changes, one-time costs, and annual savings.

Each card displays detailed financial information: FTE Reduction shows staff changes (e.g., 5 to 2 onshore), New FTE shows added remote positions, Implementation Cost is the one-time project expense, and Annual Savings shows yearly cost reduction. The ROI percentage and payback period help you understand the return on investment for each initiative.

4

Choose Timeline Mode

Fast Pace (parallel), Balanced (staggered), or Sequential (one at a time).

Select how aggressively you want to implement. Fast Pace runs multiple projects in parallel for quickest completion but requires more simultaneous resources. Balanced staggers projects to reduce peak team size while maintaining reasonable speed. Sequential implements one project at a time, keeping team size minimal but extending the overall timeline.

5

Analyze Projections

View timeline, monthly costs, and 5-year cumulative savings.

The Project Timeline shows a Gantt chart of when each initiative runs. Monthly Cost Distribution displays implementation spending over time. The 5-Year Cumulative Savings Projection shows how costs turn into net savings over time - negative bars represent implementation costs, positive bars show accumulated savings after payback.

6

Review Additional Benefits

Explore strategic and non-financial advantages of the in-house approach.

Beyond direct cost savings, the Additional Benefits section highlights strategic advantages: predictable costs without license fees, full customization control, seamless integration with existing systems, data security, and no vendor lock-in. It also addresses the key consideration of in-house development expertise and how our team provides that capability.

7

Customize Parameters

Adjust salaries, FTE counts, license costs, and project start date to match your scenario.

Click 'Edit Parameters' to open a comprehensive settings panel where you can customize all financial assumptions. Adjust onshore and remote salary rates, modify FTE reduction targets for each work unit, change license/expense savings values, and set your preferred project start date. All calculations update in real-time as you modify values, allowing you to explore different scenarios and see how changes affect ROI and payback periods.

Claims Documents
Non-Claims Documents (UM)
Infrastructure
Click to select/deselect
Cost Assumptions:
Onshore$70,000/year
Remote$20,000/year
Hourly Implementation Rate$100/hour
Start DateJan 2025

Sorting

Claims Sorting
claims

Automated document classification for claims processing

Duration:6 months
Team Size:5 people
Implementation Cost:$480,000one-time
FTE Reduction:52FTEOnshore
New:1 FTERemote @ $20,000/yr
Annual Savings:$190,000
ROI:40% annually(payback in 2.5 years)
+ Builds DocTriage-like facility, reduces Macess dependency
Non-Claims Sorting
non-claims

Document sorting for non-claims administrative documents

Duration:6 months
Team Size:4 people
Implementation Cost:$384,000one-time
FTE Reduction:50FTEOnshore
New:1 FTERemote @ $20,000/yr
Annual Savings:$330,000
ROI:86% annually(payback in 1.2 years)
+ Builds DocTriage-like facility, reduces Macess dependency

Indexing

Claims Indexing
claims

Remove ImageNet Cost. Replace with remote indexing team

Duration:6 months
Team Size:4 people
Implementation Cost:$384,000one-time
Replaces:$250,000/yr expense
New:3 FTERemote @ $20,000/yr
Annual Savings:$190,000
ROI:49% annually(payback in 2.0 years)
+ Advanced DocViewer capabilities
Non-Claims Indexing
non-claims

In-house indexing solution (one-time cost). Details in dedicated section.

Duration:4 months
Team Size:5 people
Implementation Cost:$320,000one-time
Alternative Context:

Ongoing IBML vendor initiative (license-based) exists. We propose an in-house solution with superior integration and extraction rates. Payment can be deferred and sourced from realized cost savings for this module, or as part of a broader unified intake platform agreement.

Optional Note:

This work unit is optional - can be skipped if IBML vendor solution is preferred.

FTE Reduction:51FTEOnshore
Annual Savings:$280,000
ROI:88% annually(payback in 1.1 years)
+ Advanced DocViewer capabilities

Infrastructure

Macess Replacement
infrastructure

Work queue & file cabinet replacement

Duration:4 months
Team Size:5 people
Implementation Cost:$320,000one-time
Requires:
  • One complete document stream (Sorting + Indexing)
  • DocViewer coverage: Indexing implementation provides document review capability to verify where information is extracted from
  • DocTriage coverage: Sorting implementation provides facility to review, reorder, split, and combine pages into documents
  • Workflow engine coverage: Work distribution platform for task management
Scope:

File Cabinet Implementation

Work Distribution Platform is partially implemented for distributing work for sorting and indexing. Additional work needed for workflows that are not intake-related.

License Savings:$200,000/yrEstimated
Annual Savings:$200,000Estimated
ROI:63% annually(payback in 1.6 years)

Selection Summary

Select work units above to see the summary and timeline.